Read the latest advice, feature articles and news on Amazon, especially for the business leader.
How the rising volume and value of e-commerce transactions is impacting the traditional bricks and mortar retail landscape.
Many leaders continue to think about social media as a channel, specifically for communications or sales. But its reach is far greater.
In the not-so-distant past, when customers or clients wanted to voice their concerns about a business, their options were to draft a formal letter of complaint or call a customer helpline.
Introducing a horizontal management structure is all very well, but how can the company ensure the continued relevance of products in the face of competition from Google, Facebook and Amazon?
Given the speed and ubiquity of technology-driven change, businesses will need to become digitally literate, and fast.
Deciding a suitable innovation approach is one of the most important challenges facing any leadership team.
You don't need TV to create great programming, the Netflix experiment suggests. But is the business model sustainable?
It’s official: In the biggest private equity deal since 2007 – at $24 billion – technology company Dell is going to delist and go private. It’s all about rekindling innovation.
Disruptive innovations are like missiles launched at your business. Here's what you need to know to respond strategically.
What can businesses do to combat the increasingly common practice of customers inspecting a product in-store, then buying it cheaper online?
Targeting new customers requires a deep understanding of their desires, attitudes and tastes.
How much more profitable would your business be if you had free access to 100 times more data about your customers?
Take some tips from a new Forbes list of the most innovative businesses in the world.
Here's what leaders need to understand to get business confidence to match consumer confidence in the next few months.
It is amazing what effect small changes to processes can have in delivering real reductions, which go straight to the bottom line as profit.
Between 2009 and 2011, Latin America experienced spectacular growth of 98% in its e-commerce sector. Companies are now scrambling to capitalise on that growth.
Myer’s CEO is confident bricks and mortar retailers will eventually dominate online sales.
The cut-price electronics retailer looks set to gain from tough times in the industry.
The internet did not suddenly become important in 2011. So why are so many Australian retailers letting online opportunities slip by?
If your product name is too long-winded or mind-baffling, you can wave goodbye to sales. Which companies do it best?