Read the latest advice, feature articles and news on business communications and effective communication in Australian business for business leaders, CEOs and leading companies.
Today I watched a seemingly powerful CEO struggle for words when he couldn’t find his speech notes and stumble even more dramatically when he took questions from the floor.
12 March 2013
If I ask for your opinion, or if you offer it, don’t get me wrong: I want to hear it. On one condition.
12 March 2013
Many prominent leaders have risen to great heights only to fall with a severe thud because they have acted solely out of self-interest.
12 March 2013
There’s little point in having power unless you are willing to step in when the bad guy gets drunk with his own.
11 March 2013
Respect does not discriminate – you either have it or you do not.
11 March 2013
Many of us find it difficult to find the words to say we’re unhappy. But our tone and what we don’t say often tells others what we are really thinking.
08 March 2013
There’s a really rude button on Microsoft Outlook in which the sender can request a confirmation that their email has been read.
07 March 2013
Who hasn’t walked confidently into a colleague's office, talking loudly, only to realise the co-worker is on the phone?
07 March 2013
It’s much harder to give up when you have imagined a happy ending. And daydreaming wonderful scenarios is a great skill in an increasingly negative world.
06 March 2013
Even the best host can forget guests’ names. Luckily you can turn an awkward situation into a smooth save.