Communication

Read the latest advice, feature articles and news on business communications and effective communication in Australian business for business leaders, CEOs and leading companies.

Power Play: The power of the crocodile is in the water

Today I watched a seemingly powerful CEO struggle for words when he couldn’t find his speech notes and stumble even more dramatically when he took questions from the floor.

By Rose Herceg

Don’t be rude: You never have to start speaking till you’re ready

By Kath Walters & Myriam Robin

12 March 2013

If I ask for your opinion, or if you offer it, don’t get me wrong: I want to hear it. On one condition.

The importance of integrity in leadership

By Gwyn Teatro

12 March 2013

Many prominent leaders have risen to great heights only to fall with a severe thud because they have acted solely out of self-interest.

Power Play: Use power to curb power

By Rose Herceg

12 March 2013

There’s little point in having power unless you are willing to step in when the bad guy gets drunk with his own.

Don’t be rude: If you believe in respect, show it to everyone

By Kath Walters & Myriam Robin

11 March 2013

Respect does not discriminate – you either have it or you do not.

Power Play: A powerful person has big ears

By Rose Herceg

11 March 2013

Many of us find it difficult to find the words to say we’re unhappy. But our tone and what we don’t say often tells others what we are really thinking.

Don’t be rude: If I wanted to reply to your email, I would have

By Kath Walters & Myriam Robin

08 March 2013

There’s a really rude button on Microsoft Outlook in which the sender can request a confirmation that their email has been read.

Don't be rude: Don’t walk into someone’s office unannounced

By Ben Westcott

07 March 2013

Who hasn’t walked confidently into a colleague's office, talking loudly, only to realise the co-worker is on the phone?

Power play: Practice optimism. It can become a habit

By Rose Herceg

07 March 2013

It’s much harder to give up when you have imagined a happy ending. And daydreaming wonderful scenarios is a great skill in an increasingly negative world.

Don’t be rude: If you detect a pause in the introduction, jump in

By Kath Walters & Myriam Robin

06 March 2013

Even the best host can forget guests’ names. Luckily you can turn an awkward situation into a smooth save.

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