Communication

Read the latest advice, feature articles and news on business communications and effective communication in Australian business for business leaders, CEOs and leading companies.

Don’t be rude: How to recover from a cheek-kiss gone wrong

If you must go for the cheek kiss with someone you only know professionally, take it slowly.

By Ben Westcott

Don’t be rude: Leave “sweetie” at home

By Kath Walters & Myriam Robin

28 February 2013

Calling someone “sweetie” is not acceptable in a professional context, for the simple reason that it is demeaning and presumptive.

Power play: How to bury a bad day

By Rose Herceg

27 February 2013

The best power players don't use a bad day as an excuse to behave badly, or give up the fight for positivity. They put it into perspective, seeing it for exactly what it is: just one bad day.

Power Play: Powerful people have a Plan B

By Rose Herceg

26 February 2013

The trick to a good Plan B is that you play the tape through to the end and work out exactly where it takes you.

Power Play: Love is power

By Rose Herceg

25 February 2013

Power Players look for ways to love something rather than loathe it. It’s strengthening and enabling.

Power Play: Power is the ability to decide

By Rose Herceg

22 February 2013

Being in limbo is no way to live. It's better to make a decision that may turn out to be wrong than make no decision at all.

Power Play: Power is when you’re justified in ending someone …

By Rose Herceg

21 February 2013

Sometimes, power means doing nothing at all. It means you’ve looked beyond the moment and through to the other side.

Power Play: Power never takes a back step

By Rose Herceg

20 February 2013

If you’re lucky enough to have some of that momentum, don't give it away too cheaply.

Power Play: Silence is the ultimate weapon

By Rose Herceg

19 February 2013

Though silence is the ultimate weapon of power, most of us find it impossible to keep our mouths closed.

How to tell your story

By Gabrielle Dolan

18 February 2013

Why shouldn't you start a presentation with the words Let me tell you a story.

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