The end of anger in leadership

16 August 2012 Jaclyn Densley

No one forgets a screamer – someone who yells at workers, leaving them feeling powerless and constantly on edge, and sometimes reduced to tears when the explosion comes.

But yelling appears to be quietly disappearing from the workplace. The new consensus among managers is that yelling alarms people, drives them away rather than inspiring them, and hurts the quality of their work.

Read the Wall Street Journal’s analysis here.

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