Roger Jowett: Hastie Services Group’s quest for success

03 October 2012 Kath Walters

“We are tired, but excited,” says Roger Jowett, the CEO and part-owner of Hastie Services Group, a new entity born from its dying parent, Hastie Group.

Jowett is referring to the deal sealed yesterday. He and three other former Hastie Group executives signed up with private equity companies Allegro Funds and Macquarie Funds Management to rescue three subsidiaries of the stricken Hastie Group, which is now in administration.

The group went into administration in May, owing more than $500 million in loans and performance bonds, after $20 million in accounting irregularities came to light.

Hastie Services Group, Spectrum Fire & Security in Australia and Cowley Services in New Zealand went into receivership.

The two equity investment funds and four executives wrote cheques big enough to buy out the debt providers, almost certainly at a significant loss, and to leave the new entity with working capital. With banks smarting from their losses, raising debt was unlikely to be an option.

Although Jowett will not disclose the amounts involved, he says: “We are very comfortable with the working capital and the opportunity going forward.”

The new company will ditch the Hastie name and rebrand. Fortunately, 60% of the business doesn’t use the Hastie brand, Jowett says.

“The businesses are not broken, but they are not world class,” Jowett says, explaining the reasons the executives believe in the company's future. “Allegro have the turnaround label, and we wanted some partners who could bring operational expertise as well as finance. There is significant uplifting to do both in the supply chain and in operational efficiency, and they bring proven experience.”

Jowett also brings proven experience in working with private equity partners, a factor that he believes helped seal the deal. Jowett was chief operating officer at Signature Security Group, which was 95.4% owned by listed private equity company, Oceania Capital Partners (ASX:OCP), and which sold for $171 million to Tyco International Security Group in mid-2011.

Allegro, which started in 2004, has $300 million under management and has made five investments and two exits. Its two founding partners, Chester Moynihan and Adrian Loader, were company founders of Quay Capital, the predecessor of Allegro.

“I know how the model works, and have had a successful experience,” says Jowett.

The executive team is experienced, but not entrenched in the business practices of the parent company. Jowett, whose background is in the security and fire sides of the operation, joined in August last year. “We have a refreshed management team, a new finance team who are quite new and fresh.”

 

In its former incarnation, Hastie Services Group provided maintenance for Hastie Group products – mechanical, electrical, fire and refrigeration. This is something it can continue but is no longer confined to doing. “Hastie was not a service-centric organisation. Services hung off the edge of the construction business. We will change the way we sell our services, with revamped ‘field force efficiency’. We have hundreds of technicians on the road, and we can be more efficient with the way we get them from one customer to the next, and billing their time, to reduce dead time while they are travelling and revisiting if they get the job wrong the first time.”

Its parental ties have kept the services group working on jobs with low margins, such as installations. “That is part of the ball and chain the group dragged along,” Jowett notes. “The transactional service work we can invoice and be paid on time.”

Working in the stagnant retail and commercial construction sector, Hastie Group’s market, has also restrained the services business from seeking contracts in the areas of health, education and telecommunications that are “still spending”.

Jowett’s first year revenue target of $200 million is lower than last year’s performance of about $275 million. “During the period of receivership, we let go project work and other parts of business, so we are consciously downsizing and realigning,” he says.

“We are looking for a higher margin on lower numbers.”

Which is all well and good, but any venture bought out of administration or receivership is a risky one, and executives work very hard for private equity investors because they have their own money at stake.

“All four of us have written cheques and done their own due diligence. The chemistry for Allegro is that they need leaders who believe in the business, are committed and have skin in the game.”

The reward for the hard work is a big payout when the investors sell the business or list it on a stock exchange. Jowett says the exit hasn’t been discussed. “None of this is happening quick. No one has said it will be in two, three or even five years that it will be sold.”

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Kath Walters

Kath Walters is the editor of LeadingCompany and an award-winning journalist of 15 years’ experience. Kath was previously a senior writer and editor at BRW magazine covering management, strategy, finance, entrepreneurship and venture capital across all industry sectors. In 2006, Kath won the Citibank Award for Excellence in Journalism (General Business). Follow her on Twitter @KathWalters


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