Read the latest advice, feature articles and news on Emotional intelligence, especially for the business leader
Two very different tales demonstrate the role the mind can play on a professional golfer's game.
If there is one critical EQ skill in self-management it is the ability to delay self-gratification, as the well-known 'marshmallow study' found.
Our brains might be hardwired to think fast, but adopting a slower, logic-based approach to project management can yield more useful outcomes.
Putting pen to paper can be a great healer – a study into unemployment finds writing about your feelings can improve your mental health.
Neuroscience has become the dominant theme in emotional intelligence, but are its advocates barking up the wrong neuron?
The emotional intelligence of customers will determine how they respond when things go wrong with a service. Do your staff understand this concept?
While some people consider the ability to read and control their emotions innate, others say it's a muscle that needs a workout.
Being aware of our own triggers and managing them is important, not just for your own wellbeing but to avoid sabotaging what we spend so much time building.
From the ambiguity effect to the zeigarnik effect, there is one key decision-making bias managers must strive to eliminate.