Read the latest advice, feature articles and news on Emotional intelligence, especially for the business leader
Two very different tales demonstrate the role the mind can play on a professional golfer's game.
If there is one critical EQ skill in self-management it is the ability to delay self-gratification, as the well-known 'marshmallow study' found.
The emotional intelligence of customers will determine how they respond when things go wrong with a service. Do your staff understand this concept?
While some people consider the ability to read and control their emotions innate, others say it's a muscle that needs a workout.
Being aware of our own triggers and managing them is important, not just for your own wellbeing but to avoid sabotaging what we spend so much time building.
To lift your emotional intelligence, an understanding of temperament is essential.
Why the man who devised a popular body language rule says its misconstrual has been the biggest regret of his life.
Australian cyclist Anna Meares knew she'd be confronted with a packed Olympic velodrome, with about 95% of the spectators cheering for her opponent. How did she win gold?
Always keen to keep a political promise, we offer an analysis of Opposition leader Tony Abbott from an emotional intelligence perspective.